
BellyGlow™ Video Light
FAQ
How long does it take to receive my order?
- Processing: 2-5 business days (Our specially trained packers hand-prep your orb with anti-shock casing)
- Shipping: 5-20 business days (Based on your country)
What is your return policy?
We stand by our product with a risk-free 30-day guarantee.
Can I customize text on the wooden frame?
Absolutely, we offer customized text engraving on the fame. Contact us if you need the engrave any text on the frame at support@mybellyglow.store
How do I upload ultrasound video?
- Link the video sphere into your computer using the provided USB-C cable (compatible with both Mac and Windows)
- Drag and drop up to 2GB of videos or photos onto the device.
- Play multiple files in sequence or loop a single file by loading it onto the device. Effortlessly update videos by deleting old ones and adding new ones.
Rest assured, if you need assistance, our 24/7 customer service is here for you.Reach out to us at support@mybellyglow.store
Can l update or swap out the video?
Absolutely! You can update the media by deleting the old ones and adding the new ones easily whenever you want.
Is it safe to use during pregnancy?
Absolutely. The frame is made of nature wood and has no radiation or wireless signals, and only plays stored video audio when turned on.
Can l upload photos?
Of Course! You can mix and match videos and photos for display.
What comes inside the box?
- 1x BellyGlow™ Wooden Frame with LED light integration
- 1x BellyGlow™ Video Sphere
- USB-C Cable
- Instruction Manual